Terms and Conditions

Welcome to Nuella Pen N Play Store! These terms and conditions outline the rules and regulations for the use of our website and the purchase of school books and stationery products.

 

  1. Acceptance of Terms

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

 

  1. Account Registration

As much as you do not need an account to make a purchase, it is recommended that you create one. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

 

  1. Product Information

We strive to provide accurate product descriptions and prices. However, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.

 

  1. Pricing and Payment

All prices are listed in KES and are subject to change without notice. Payment must be made at the time of purchase through our secure payment gateway.

 

  1. Shipping and Delivery

We offer scheduled delivery. The shipping cost and delivery time will be calculated at checkout. 

 

  1. Returns and Refunds

We accept returns within 7 days of delivery for a full refund, provided the items are in their original condition. Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

 

  1. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

    8.Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nuella Pen N Play and is protected by intellectual property laws.

 

  1. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

 

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

 

  1. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

 

  1. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at stores@nuellapennplay.co.ke

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for shopping with Nuella Pen N Play!